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SMB Academy

Taking Your Business Overseas

Going global shouldn't be a risky or costly endeavor. This virtual learning series is designed to equip small-medium business leaders with tactical tips and tools to successfully globalize.

 

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STRATEGIC PLANNING

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Building Your Support Network
Nikia Clarke, VP of Economic Development at the World Trade Center San Diego, shares pointers on how businesses can become "export-ready" and strengthen connections to global markets.
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The 5 Prerequisites To Expansion

Localization expert Renato Beninatto shares the 5 essentials to kickstart your company’s “going global” efforts.

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Mind The Gap: Avoiding Pitfalls

Amit Vikram discusses the common pitfalls of globalization efforts and shares how to confidently navigate and chart new global markets.


Rethink YOUR organization

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Multilingual Customer Support

Heather Shoemaker outlines the best approach to implementing multilingual chat within your company and turn your customer support team into language ninjas.

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Connectivity Revolution

Discover how small-medium businesses can benefit from the right technology stack and just how business-critical it is for more organizations than ever before from XTM's David Ruane. 

 

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Global eCommerce Capabilities 

Learn about the key issues with trading globally and get some guidance on how to strategically approach them from Ecommevents' Phil Gorman.

 


Get the right tools

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Omnichannel Communication

Multilingual communication is imperative to a global business. Take a look at how easy it is to embed machine translation into your common email and office applications.

 

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MULTILINGUAL CAPTIONING 

Learn how imperative it is to make your video collateral also accessible to non-English speakers, ensuring increased client satisfaction for overseas demographics. 

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Stay tuned for more content!