SMB Academy

Taking Your Business Overseas

Going global shouldn't be a risky or costly endeavor. This virtual learning series is designed to equip small-medium business leaders with tactical tips and tools to successfully globalize.


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Building Your Support Network
Nikia Clarke, VP of Economic Development at the World Trade Center San Diego, shares pointers on how businesses can become "export-ready" and strengthen connections to global markets.
The 5 Prerequisites To Expansion

Localization expert Renato Beninatto shares the 5 essentials to kickstart your company’s “going global” efforts.


Mind The Gap: Avoiding Pitfalls

Amit Vikram discusses the common pitfalls of globalization efforts and shares how to confidently navigate and chart new global markets.

Rethink YOUR organization

Multilingual Customer Support

Heather Shoemaker outlines the best approach to implementing multilingual chat within your company and turn your customer support team into language ninjas.


Connectivity Revolution

Discover how small-medium businesses can benefit from the right technology stack and just how business-critical it is for more organizations than ever before from XTM's David Ruane. 



Global eCommerce Capabilities 

Learn about the key issues with trading globally and get some guidance on how to strategically approach them from Ecommevents' Phil Gorman.


Get the right tools

Omnichannel Communication

Multilingual communication is imperative to a global business. Take a look at how easy it is to embed machine translation into your common email and office applications.



Learn how imperative it is to make your video collateral also accessible to non-English speakers, ensuring increased client satisfaction for overseas demographics. 

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Stay tuned for more content!